Cookie Policy

Last updated: July 26, 2026

1. Introduction

Welcome to the Cookie Policy of Ozvena, operated through the website www.luxiapp.com. This policy is designed to provide you with clear, transparent, and comprehensive information about what cookies are, how we use them, why we use them, and what choices you have regarding their use.

We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable Slovak and European Union data protection laws, including:

• Regulation (EU) 2016/679 — General Data Protection Regulation (GDPR)
• Directive 2002/58/EC — ePrivacy Directive (the "Cookie Law")
• Act No. 18/2018 Coll. — Slovak Act on Personal Data Protection
• Act No. 452/2021 Coll. — Slovak Electronic Communications Act

This Cookie Policy should be read in conjunction with our Privacy Policy, which provides additional information about how we process personal data collected through cookies.

2. Contact Information

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us using the details below:

3. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet, or other internet-enabled device) when you visit a website. They are widely used by website operators to make websites work more efficiently, to provide functionality, and to collect information about how visitors use the site.

Cookies are created by your web browser at the request of a website and stored locally on your device. Each cookie typically contains the following information:

• The name of the cookie
• The value stored in the cookie (usually a unique identifier)
• The domain that placed the cookie
• An expiration date (or session-only designation)
• Path and security attributes

When you return to the same website, the browser sends the cookie back to the web server, which allows the website to recognise your device and remember your preferences or actions over time.

3.1 First-Party vs. Third-Party Cookies

First-party cookies are set directly by the website you are visiting — in this case, www.luxiapp.com. These cookies are generally used to enhance your experience and remember your preferences.

Third-party cookies are set by a domain other than the website you are visiting. For example, if our website includes analytics tools or advertising technologies from external providers such as Google or Facebook, those providers may set cookies on your device through our website. These third parties have their own privacy and cookie policies.

3.2 Session Cookies vs. Persistent Cookies

Session cookies are temporary cookies that are deleted from your device when you close your web browser. They are used to maintain your session as you navigate through the website.

Persistent cookies remain on your device for a set period of time specified in the cookie (from minutes to years), or until you manually delete them. They are used to remember your preferences and recognise your device on future visits.

4. Types of Cookies We Use

We use the following categories of cookies on our website. Each category serves a different purpose, and your level of control varies depending on the category.

4.1 Strictly Necessary / Essential Cookies

These cookies are essential for the website to function properly and cannot be switched off in our systems. They are usually set in response to actions you take that amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. Without these cookies, parts of the website will not work correctly.

Under the ePrivacy Directive and Slovak electronic communications law, strictly necessary cookies do not require your prior consent, as they are technically necessary to deliver the service you have requested.

4.2 Analytical / Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us understand which pages are the most and least popular, and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our website and will not be able to monitor its performance.

We use Google Analytics for this purpose. Google Analytics is provided by Google LLC and processes data in accordance with its own privacy policy. Data may be transferred to and stored on Google servers in the United States. Such transfers are governed by appropriate safeguards including Standard Contractual Clauses (SCCs) as required by GDPR Chapter V.

4.3 Functional Cookies

Functional cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.

Examples of functionality enabled by these cookies include: language and region preferences, stored form data, embedded video player settings, and live chat features.

4.4 Advertising / Marketing Cookies

These cookies may be set through our website by our advertising partners such as Google Ads. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

We use the Google Ads conversion tracking cookie (_gcl_au) to measure the effectiveness of our advertising campaigns. This cookie is placed by Google LLC on behalf of Ozvena.

5. Specific Cookies Used on This Website

The table below lists the specific cookies that are currently deployed on www.luxiapp.com, including their name, purpose, type, and duration.

6. Legal Basis for Cookie Processing

In accordance with the GDPR and Slovak Act No. 18/2018 Coll. on the Protection of Personal Data, the legal basis for our use of cookies varies by category:

• Essential cookies: Processed on the basis of our legitimate interest (Article 6(1)(f) GDPR) and technical necessity to deliver the requested service. No prior consent is required.
• Analytical, functional, and advertising cookies: Processed only with your explicit consent (Article 6(1)(a) GDPR), which you provide through our cookie consent banner when you first visit our website. You may withdraw your consent at any time.

7. How to Manage and Control Cookies

You have several options for managing, restricting, blocking, or deleting cookies. Please review the following options available to you.

7.1 Cookie Consent Banner

When you first visit www.luxiapp.com, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. You can also customise your preferences by cookie category. You may revisit and update your preferences at any time by clicking the "Cookie Settings" link available at the bottom of our website.

7.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies, delete existing cookies, or alert you when a new cookie is being set. Please note that if you disable cookies entirely, some parts of our website may not function as intended.

Below are links to cookie management instructions for the most popular web browsers:

• Google Chrome: https://support.google.com/chrome/answer/95647
• Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
• Safari (macOS & iOS): https://support.apple.com/en-gb/guide/safari/sfri11471/mac
• Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge
• Opera: https://help.opera.com/en/latest/web-preferences/#cookies

7.3 Opt-Out Tools Provided by Third Parties

You can also opt out of specific third-party cookie programmes using the tools provided by the respective companies:

• Google Analytics Opt-Out: Install the Google Analytics Opt-out Browser Add-on:
  https://tools.google.com/dlpage/gaoptout
• Google Ads / Personalised Advertising: Manage your Google ad settings:
  https://adssettings.google.com
• Facebook (Meta) Ad Preferences: Adjust your Facebook advertising preferences:
  https://www.facebook.com/settings?tab=ads
• Your Online Choices (EU): Manage behavioural advertising cookies from participating companies:
  https://www.youronlinechoices.com
• Network Advertising Initiative (NAI): Opt out of interest-based advertising:
  https://optout.networkadvertising.org
• Digital Advertising Alliance (DAA):
  https://optout.aboutads.info

7.4 Mobile Device Settings

If you access our website through a mobile device, you can manage cookies through your mobile browser settings. Additionally, your mobile operating system may provide options to limit ad tracking:

• iOS (Apple): Settings → Privacy & Security → Tracking
• Android (Google): Settings → Google → Ads → Opt out of Ads Personalisation

8. Impact of Disabling Cookies

We respect your right to restrict or decline cookies. However, you should be aware that disabling certain types of cookies may affect your experience of our website. The table below summarises the potential impact of disabling each category of cookies:

9. Data Transfers Outside the European Economic Area (EEA)

Some of the third-party cookies used on our website, particularly those set by Google LLC and Meta Platforms, Inc. (Facebook), may result in the transfer of data to servers located outside the European Economic Area (EEA), including to the United States.

These transfers are carried out in compliance with Chapter V of the GDPR, using appropriate safeguards such as:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions issued by the European Commission
• The EU–US Data Privacy Framework (where applicable)

For more information about how Google handles data, please visit: https://policies.google.com/privacy. For Facebook, visit: https://www.facebook.com/policy.php.

10. Children's Privacy

Our website is not directed at children under the age of 16. We do not knowingly collect personal data from children under 16 through cookies or any other means. If you believe that a child under 16 has provided us with personal data through our website, please contact us at contact@luxiapp.com and we will take steps to delete such information as soon as possible.

11. Your Rights Under Slovak and EU Law

As a resident of Slovakia or the European Union, you have the following rights under the GDPR (Regulation (EU) 2016/679) and Slovak Act No. 18/2018 Coll. regarding personal data processed through cookies:

• Right to be informed — You have the right to receive clear information about our use of cookies and personal data, which this policy provides.
• Right of access — You have the right to request access to the personal data we hold about you.
• Right to rectification — You can request correction of any inaccurate personal data.
• Right to erasure ("right to be forgotten") — You can request deletion of your personal data in certain circumstances.
• Right to restriction of processing — You can request that we limit how we use your personal data.
• Right to data portability — You have the right to receive your data in a structured, commonly used, and machine-readable format.
• Right to object — You can object to the processing of your personal data for certain purposes, including direct marketing.
• Right to withdraw consent — Where processing is based on consent, you have the right to withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us at contact@luxiapp.com. We will respond to your request within 30 days in accordance with applicable law.

You also have the right to lodge a complaint with the competent supervisory authority in Slovakia:

12. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, our business operations, or our use of cookies. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, by displaying a new consent banner on our website.

We encourage you to review this Cookie Policy periodically to stay informed about how we are using cookies. Your continued use of our website after any changes are posted will constitute your acceptance of such changes to the extent permitted by applicable law.

13. Contact Us

If you have any questions, comments, or concerns about this Cookie Policy, or if you wish to exercise any of your data protection rights, please do not hesitate to contact us:

We are committed to resolving any complaints or concerns about our use of cookies and personal data. If you are not satisfied with our response, you have the right to escalate your complaint to the Office for Personal Data Protection of the Slovak Republic as detailed in Section 11 above.